Dear Mr. Knaus,
thank you for your feedback, we are very sorry to read that your experience with us did not meet your expectations.
We were quite surprised to hear your comments with regards to the cleanliness of the room, which is of paramount importance to us and that is usually appreciated by our guests.
I must also admit that we did not really appreciate the condition of your rooms after your departure, the maid has taken pictures which will be reported to AirBnb community manager.
Your sudden departure at sunrise found us speechless: you did not pay the 25 euros due to the extra cleaning following the stay of a dog (as accepted upon booking time) and left the keys inside the post box.
Our property dates back to the Nineteenth century and we fully refurbished the buildings, that is true, however I must say that the rooms were bigger than 25 square meters.
I am sorry to say but you and your family did not respect many of the house rules as stated on our AirBnb profile, the waste and recycling was ignored as well as the dog has not been kept on the lead, which is something we are also used to do, opposite of what you mentioned.
Our staff does not speak English and we never offered this service, however I would have been more than happy to help you with any queries you may had.