Bonjour Maryia, thank you very much for submitting a review. We are happy you enjoyed the great location of the flat next to Rue Montorgueil and the metro. We would like to apologize for the issues you experienced with the hot water. There were instructions included in the guidebook on how to reset the boiler if required (this may happen if too many long showers are taken in a short period of time, a common issue in the city). If for any reason we seemed unapproachable, we apologize, as with a quick phone call or text message we could have easily come over to replace the light bulb the burned out in the bedroom. We are sorry if you found the 15:00 check-in time and 10:00 departure time to be a little late/early but we like to ensure that we have enough time to clean and prepare the flat for the next arriving guests. Should you require more flexibility outside these hours, we suggest booking an additional night to allow you to arrive or depart at the time which best suits you. Alternatively, your luggage can be stored in various locations around the city. We hope you will visit us again in Paris so we can give you a special discount for returning guests. Au revoir!