Thank you for the kind words about the property and my communication, Gleb, we are happy you enjoyed your stay. To clarify, the check out time is part of every host's policies and agreed upon by the guest who completes the booking. Whenever possible, we happily accommodate a later checkout time if the guest discusses this with us in advance. In your specific case, you requested a later check out, the morning of, and we unfortunately had already scheduled the turnover crew, maintenance and an appliance installation in the window of time after your departure. Despite our tight schedule for the day, we granted you an additional 30 minutes and you overstayed that by 40 minutes. To say we are "strict" about check out would be misconstruing the conversation that was had. A more appropriate description would be that despite the grace period that was given, your party did not plan your departure efficiently and forced my team to adjust their schedules, causing them to wait on the property for your departure and delay their day. While I'm certain that you and your party meant no harm by this and admit you failed to check out properly, you seem to be missing that we are running a business and businesses run on fair communication and scheduling. It is simply inconsiderate when a guest does not communicate and/or adhere to the agreed upon policies as this impacts a crew of people after you leave. Please keep this in mind when you book your next stay. You may not see the maintenance crew, the turnover team or the appliance installers- they are the "invisible" workers who keep our business running smoothly and we all depend on communication and scheduling (including that of the guests), to make it work.