This charming 3BR/2BA chalet features a wooded backyard with BBQ, horseshoes, and a private hot tub. Enjoy nearby skiing at Heavenly Valley, Sierra-at-Tahoe, or Kirkwood. You’re also close to beaches, casinos, and hiking. Sleeps 10.
Alueella maksuton pysäköinti
Sisäänkirjautuminen milloin tahansa klo 15:00 jälkeen.
Uloskirjautuminen 10:00 mennessä
Expect poor communication with the host, poorly stocked cabin, and a hot tub that doesn't work. Find another cabin to stay in and, ideally, one that is not managed by a property management company located half way across the country in Colorado.
Vastaus käyttäjältä TurnKey:
Hi Aaron, Thank you for taking the time to post this review. We would like to sincerely apologize for any inconvenience you experienced and can also understand your frustration with the issues you encountered during your stay. It appears that the hot tub was to be fixed on the day of your arrival, but our vendor received the incorrect replacement part. Please know that the hot tub has since been repaired and is available for guest-use. We are also following up with our Housekeeping Team to ensure the home is adequately stocked prior to all reservations moving forward. Here at TurnKey, your feedback is highly valued, and we try our best to make things right in any way we can so that our guests know that our priority is their ultimate satisfaction. We know it doesn’t change things, but we appreciate you accepting the compensation we were able to offer. Thanks again for bringing these important issues to light, as it’s feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and in keeping our properties in perfect shape. If there is anything else we can do for you, please reach out any time on our 24/7 guest hotline and let us know. -The TurnKey VR Team
This cabin was perfect for what our group needed. We were in town to go snowboarding at the local resorts and this property is located within 30 minutes of all of them. It was easy to locate and the driveway was plowed for easy access. The keypad to enter the house is located on …
Overall it's a cute and comfortable cabin. It's a bit remote, but I actually liked that about it.
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