I am very sad because of Grey's comments for my family! All that you write, we all posted on Aiibnb, you probably have not read them. For example: rent a motorbike: 100,000 VND / day, third floor of the house, noise (due to 2 year old baby) ...
When Grey came to my family, you loved the baby, because you said you had four children and you missed them. Now that you've complained about that, I'm really sad !!!
About the rental motorbike, I believe that you read carefully on Airbnb so do not report again. You have been at my house for more than a month, you use our motorbike almost every day to go to Hoi An, Son Tra and many places in Da Nang, even car damage, we have taken repair for you, cost of nearly (Phone number hidden by Airbnb) VND. But we only charge for 15 days, is (Phone number hidden by Airbnb) VND, just a little more than repair money, hope you understand us, we thank you very much !!!
About Wifi, I use fiber optic network, transmission line is very strong, but can sometimes have problems from the network, if you complain right then so we call the network is much better than he was complaining on Airbnb after everything was too late!
Finally, I would like to say that a lot of guests have come to our family, all very well commented on our comfort and friendliness, so the things he wrote here make us very sad!!! All that we treat you very well, such as inviting you to dine with your family, invite you to your favorite bean dish, chat happily together, give special gift of Danang when you bye ..., you did not record here, but just write the dissatisfaction that makes people misunderstand us! What we really are not good, we will overcome, hope you understand us !!!
Anyway, you and we have been together for over a month, our family loves you and miss you, Grey !!!