Thank you for taking the time to leave a review, I appreciate the honest feedback and I am glad you found the place clean and enjoyed your stay. Sorry that the noise from outdoors disturbed you, as we are located in central London the sounds of the city are all around! Unfortunately my colleague who came to meet you for the check in had other commitments elsewhere, hence why they weren't able to get over in time for your early arrival and we had to stick to the prearranged time of 23:15. While everything was tried to accommodate for this I apologise that it wasn't possible to meet sooner. I understand the TV is a bit different to others, as it's a Bang & Olufsen unit it can take some getting used to- it doesn't have standard terrestrial channels and we use it for accessing streaming services such as iPlayer and Netflix. I'll make sure the instructions are clearer in the future however. I will take a look at the seal on the fridge soon too. Regarding the beds, these are standard UK doubles so may be smaller than someone used to American style large beds!
Once again thank you for staying and for leaving a review.