Thank you very much for your candid review of your recent stay at Coastal Retreat. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of a few things need updating. In taking great care of the unit, my main priority is to be able to offer a very well-maintained and comfortable atmosphere. Here are options for my guests, and you could always contact my assistant and I regarding to your request,
§ cleaning service can be provided daily if guests requested, and cost would be $65/ cleaning service
§ we provide laundry detergent for guests if they need wash clothes or towels. The vacation rental is not operate similar to hotel, where hotel provides towels daily
§ We always provide additional roll of toilet paper for our guests
§ Cover and sheets are always located in the bedroom cabinet, guests could use them to make the futon bed.
Furthermore, I’m very sorry to learn about the difficulty you encountered, and thank you again for your suggestions. ^_^