Hey Petr, thanks for your comments.
There's a bit of construction in the surrounding neighborhood currently, so unfortunately it's a difficult battle to keep up with the dust on the outdoor balcony. We make sure to keep the windows and patio door closed between guests to minimize the dust inside, which is the only place we can really control it. Once the construction finishes this will no longer be an issue.
Regarding the cleaning, the condo takes approximately 2.5 hours to complete the laundry and professionally clean top to bottom. I regularly quality-check the cleaners work, and it was sparkling clean when they finished cleaning after the previous guest before your arrival. We pay our cleaners a very reasonable rate, and including the cost of cleaning supplies, this is what the cleaning fee covers. Since you booked during the Calgary Stampede which is the busiest 10 days of the year in Calgary, I did ask that you help us out by turning the washing machine on, on your way out the door, to give our cleaners a bit of a head start - which I don't think was a big ask, and in the end it wasn't turned on anyways. Anyways, thanks again for choosing our place, sounds like you really enjoyed your stay at the condo overall. Cheers!